Disponibilidad para viajar

Microsoft 365 Administration

• Administer and maintain Microsoft 365 services including:
  • Exchange Online
  • Microsoft Teams
  • SharePoint Online
  • OneDrive for Business
  • Microsoft Defender Suite
  • Entra ID (Azure Active Directory)
• Manage user accounts, licensing, mailboxes, groups, distribution lists, shared mailboxes, and resource accounts.
• Configure and support Microsoft 365 security and compliance features.
• Monitor tenant health, service availability, and operational performance.
• Maintain Microsoft 365 administration policies and standards.
• Support Microsoft cloud migrations and platform enhancements.
• Assist with Microsoft licensing optimization and auditing.

Microsoft Security Operations

Microsoft Defender XDR

• Administer and maintain:
  • Microsoft Defender for Endpoint
  • Microsoft Defender for Office 365
  • Microsoft Defender for Identity
  • Microsoft Defender for Cloud Apps
• Monitor security dashboards and conduct threat investigations.
• Analyze and triage alerts, incidents, and vulnerability findings.
• Coordinate cybersecurity incidents with internal stakeholders and Managed Detection and Response (MDR) providers.
• Perform threat hunting and forensic investigations.
• Implement security recommendations and hardening practices.
• Evaluate and remediate vulnerabilities identified through vulnerability management tools.
• Develop and maintain endpoint protection policies.

Microsoft Sentinel (SIEM/SOAR)

• Administer Microsoft Sentinel security operations platform.
• Configure and manage:
  • Data connectors
  • Analytics rules
  • Automation rules
  • Workbooks
  • Playbooks
  • Watchlists
  • Incident management processes
• Monitor security events and correlated alerts.
• Create custom KQL queries for:
  • Threat detection
  • Threat hunting
  • Compliance reporting
  • Security analytics
• Optimize log ingestion and retention strategies.
• Create executive and technical reporting dashboards.
• Support regulatory and compliance audit requirements.

Endpoint Management & Intune Administration

• Manage Microsoft Intune and endpoint management solutions.
• Configure and administer:
  • Device enrollment
  • Compliance policies
  • Configuration profiles
  • Security baselines
  • Conditional Access integrations
  • Mobile Device Management (MDM)
  • Mobile Application Management (MAM)
• Deploy and maintain Windows, macOS, iOS, and Android devices.
• Package, test, deploy, and update enterprise applications.
• Manage Windows Autopilot deployments.
• Oversee endpoint patch management and compliance.
• Monitor endpoint health and performance.
• Maintain secure endpoint configurations across the enterprise.

Identity & Access Management

• Administer Microsoft Entra ID.
• Manage:
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Conditional Access Policies
  • Identity Protection
  • Privileged Identity Management (PIM)
  • Role-Based Access Control (RBAC)
• Review access privileges and conduct periodic access audits.
• Support onboarding, transfers, and offboarding processes.
• Implement Zero Trust security principles.
• Enforce least-privilege access standards.
• Participate in identity governance initiatives.

Network & Security Infrastructure Administration

Fortinet Security Platforms

• Configure, manage, and maintain:
  • Firewalls
  • Manager
  • Analyzer
  • Authenticator
  • EMS
  • VPN
• Manage firewall policies, routing, VPNs, SD-WAN, NAT, and security profiles.
• Conduct security reviews and firewall rule audits.
• Troubleshoot connectivity and security incidents.

Cybersecurity & Risk Management

• Assist with implementation of organizational cybersecurity strategy.
• Participate in security risk assessments and remediation initiatives.
• Conduct periodic security reviews and system hardening.
• Assist with compliance requirements including audit preparation.
• Support security awareness efforts and phishing response activities.
• Review security logs and investigate suspicious activities.
• Assist in maintaining disaster recovery and business continuity procedures.
• Maintain incident response documentation and runbooks.

Systems Administration & IT Operations

• Provide day-to-day administration of enterprise IT systems.
• Support Windows Server environments and cloud services.
• Troubleshoot hardware, software, network, and security issues.
• Manage DNS, DHCP, certificates, and network services.
• Support backup, recovery, and business continuity processes.
• Participate in infrastructure upgrades and technology projects.
• Assist with asset lifecycle management and inventory controls.
• Provide Tier 2 and Tier 3 technical support as required.

Monitoring & Reporting

• Monitor system health, security posture, infrastructure capacity, and performance.
• Utilize monitoring platforms for proactive issue detection.
• Generate operational and security reports for management.
• Track key performance indicators and security metrics.
• Maintain configuration baselines and documentation standards.

Documentation & Process Management

• Develop and maintain:
  • Standard Operating Procedures (SOPs)
  • Security runbooks
  • Network diagrams
  • System architecture documentation
  • Configuration records
  • Disaster recovery documentation
• Ensure all changes are documented according to change management procedures.
• Maintain accurate inventory of hardware, software, licenses, and security assets.

End User Support

• Provide technical support to employees across all business functions.
• Troubleshoot Microsoft 365, endpoint, network, and security-related issues.
• Support staff and executive users when necessary.
• Participate in after-hours support and critical incident response activities.
• Assist users with secure technology practices and cybersecurity awareness.

Disponibilidad para viajar
Essential Microsoft 365, Defender XDR, Sentinel, Intune, Entra ID. The rest will be nice to have.

Experience

• Minimum 2+ years of hands-on experience administering Microsoft 365 environments.
• Minimum 2+ years of cybersecurity and endpoint security administration experience.
• Experience supporting enterprise network and security infrastructure.
• Experience working in a fast-paced corporate IT environment.
• Experience with security incident response and vulnerability management.

Required Technical Skills

Microsoft Technologies

• Microsoft 365 Administration
• Exchange Online
• SharePoint Online
• Microsoft Teams
• OneDrive for Business
• Microsoft Defender XDR
• Defender for Endpoint
• Defender for Office 365
• Defender for Identity
• Defender for Cloud Apps
• Microsoft Sentinel
• Microsoft Intune
• Entra ID
• Conditional Access
• MFA
• Identity Protection
• Privileged Identity Management (PIM)
• Azure Administration Fundamentals

Security Technologies

• SIEM Administration
• Endpoint Detection & Response (EDR)
• Vulnerability Management
• Incident Response
• Threat Hunting
• Security Monitoring
• Security Operations Center (SOC) Processes
• Zero Trust Framework
• Security Hardening

Scripting & Automation

• PowerShell
• Basic automation and scripting development
• Microsoft security automation workflows