Descripción del puesto

INGENIERO DE SOPORTE TÉCNICO BILINGÜE

Technical support engineer with cloud/devops orientation

B2+

Senior

Location: Latin America or UK, Western Europe, Canada, USA

Time Zone: The candidate should be available to work till 5 pm PST

Duration:
from 3-6 months with possible extension

We are seeking a highly skilled and motivated Technical Support Engineer to join our dynamic team, focusing on the operation, maintenance, and incident response for a High Performance Computing (HPC) platform tailored to meet the needs of computational scientists in Research & Development.

Strong background in AWS DevOps practices, with extensive experience with AWS services, infrastructure as code, software quality assurance (SQA), and continuous integration/continuous deployment (CI/CD) pipelines.

Key Responsibilities:

• Deploy and maintain scalable and reliable high performance computing environments on AWS.

• Use monitoring and observability tools to identify and respond to incidents impacting platformavailability and performance.

• Develop and manage infrastructure as code using tools such as Terraform and Ansible.

• Automate deployment pipelines and improve CI/CD processes using GitLab CI/CD.

• Monitor and optimize platform performance, ensuring reliability and scalability.

• Troubleshoot and resolve issues related to infrastructure, deployment, and applicationperformance.

• Provide technical guidance and mentorship to junior team members.

Required Skills:

• AWS: Deep understanding of AWS services and best practices for building scalable, secure, and cost-effective cloud environments, and how Transit Gateway is used to connect VPCs with on-premises networks.

• DevOps: Proven experience with DevOps practices, including infrastructure as code (Terraform, Ansible), continuous integration, and continuous deployment (GitLab CI/CD).

• Linux: Strong proficiency and familiarity with Linux computing environments and use of the bash shell.

• Version Control: Proficiency with Git and experience managing code repositories and branching strategies.

• Containerization: Proficiency with containerization technologies such as Docker and orchestration tools like Kubernetes.

Desired Qualifications:

• Experience: 3+ years working in DevOps or software engineering, with a track record of successfully delivering features for complex projects.

• Communication: Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.

• Team Player: Ability to work effectively in a collaborative team environment, as well as independently when required.

Preferred Skills
(Nice to have):

• Knowledge of security best practices in cloud environments and experience implementing them.

• Familiarity with programming languages and tools relevant to scientific research andhigh-performance computing, such Familiarity with high performance computing (HPC)environments and components, such as batch schedulers and workflow managers.

• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues indistributed systems.

Ofrecemos:

• Horarios de 7:00am a 4:00 pm (Se ajustará al horario de USA)

• Sueldo base: a Negociar de acuerdo a perfil. (aprox 40-48k netos)

• Cotización Esquema mixto al 70/30 o a NEGOCIAR 100% nominal

• Prestaciones de ley.

• Vales de despensa.

• SGMM

• Seguro de vida.

• CONTRATO POR TIEMPO DETERMINADO de 3 a 6 meses con posible extensión.

• REMOTO con disponibilidad de viajar a diferentes partes de la republica.

Requisitos:

• Sexo: Indistinto

• Experiencia de 3 años mínimos en puestos similares o iguales.

• Licenciatura o ingeniería terminadas.

• INGLES AVANZADO INDISPENSABLE, se tendrá trato directo con USA.

Interesado postularse por este medio o al correo slugo arro ba northware . mx

Requisitos

Required Skills:

• AWS: Deep understanding of AWS services and best practices for building scalable, secure, and cost-effective cloud environments, and how Transit Gateway is used to connect VPCs with on-premises networks.

• DevOps: Proven experience with DevOps practices, including infrastructure as code (Terraform, Ansible), continuous integration, and continuous deployment (GitLab CI/CD).

• Linux: Strong proficiency and familiarity with Linux computing environments and use of the bash shell.

• Version Control: Proficiency with Git and experience managing code repositories and branching strategies.

• Containerization: Proficiency with containerization technologies such as Docker and orchestration tools like Kubernetes.

Requisitos:

• Sexo: Indistinto

• Experiencia de 3 años mínimos en puestos similares o iguales.

• Licenciatura o ingeniería terminadas.

Interesado postularse por este medio o al correo slugo arro ba northware . mx

Beneficios

Ofrecemos:

• Horarios de 7:00am a 4:00 pm (Se ajustará al horario de USA)

• Sueldo base: a Negociar de acuerdo a perfil. (aprox 40-48k netos)

• Cotización Esquema mixto al 70/30 o a NEGOCIAR 100% nominal

• Prestaciones de ley.

• Vales de despensa.

• SGMM

• Seguro de vida.

• CONTRATO POR TIEMPO DETERMINADO de 3 a 6 meses con posible extensión.

• REMOTO con disponibilidad de viajar a diferentes partes de la republica.